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Ice cream maker review · three sources

Ninja Creami NC300UK Review: Brilliant Texture, but Plan a Day Ahead

The Creami does not churn ice cream, it shaves a frozen block into it — which is why testers rave about the texture and why every single batch needs a full day in the freezer first. It is also loud: two editorial tests measured it at 86 and 88.4 dB. Here is what that means in a real kitchen, and what you actually get in the box.

Where the reviews line up

Our evidence comes from three places: the hands-on test at Expert Reviews (cross-checked against TechRadar’s), the owners’ forum r/ninjacreami on Reddit, and 146 buyer reviews at Marks Electrical. They agree on the good news and the bad.

The good news is the texture. Expert Reviews called it quick and easy, with one-touch programmes and two to two-and-a-half minutes per tub; TechRadar praised “creamy smooth desserts” and singled out dairy-free results. Owners on the forum go further, using it for high-protein and lactose-free recipes that shop-bought tubs cannot match. Buyers rate it 4.7 out of 5.

The bad news is just as consistent. Every base must freeze for 24 hours, flat and below the max line, so spontaneity is out and freezer space matters. It is loud — 86 dB at one metre (Expert Reviews) and 88.4 dB peak on sorbet (TechRadar), which TechRadar likened to a vacuum cleaner. And the first spin is often powdery: the Re-spin button, with a little extra liquid, is part of the routine rather than a fix for a fault.

The real buying question is whether you will plan ahead. If you keep two or three frozen tubs on the go, it makes outstanding single-tub batches for about a penny of electricity (our sum). If you want ice cream this afternoon, a churn-style machine suits you better.

The three reviews this summary is built from

Before the review: which Creami is current?

The original NC300UK is still on sale new — Marks Electrical lists it in stock — but Lakeland now shows it as discontinued, and Ninja’s own shop currently sells it as the NC300UKCP (black and copper, three tubs, same 800 W base and seven programmes). The bigger Creami Deluxe NC501UK is the newer model: 710 ml tubs, ten programmes including Frozen Drink and Slushi, and 9.5 kg against 6.4 kg. This review covers the NC300 family; if you see an NC300UK and an NC300UKCP side by side, the motor and programmes are the same — check the tub count.

Specification at a glance

SpecFigureConfidence
Motor800 WNinja; Marks Electrical agrees
Programmes7: Ice Cream, Light Ice Cream, Gelato, Sorbet, Smoothie Bowl, Milkshake, Mix-In — plus Re-spinNinja’s product page
Pre-freeze24 hours, flat, below the max fill lineNinja; both editorial tests
Tub capacity500 ml (Ninja UK page) · 473 ml / 1 US pint (Euronics, TechRadar)Sources disagree — 473 ml is the US pint; treat it as roughly half a litre
Tubs in the box2 (Ninja’s NC300UK page) · 3 (Marks Electrical, Euronics, both reviews; Ninja’s NC300UKCP)Check the listing in front of you
Spare tubs£16.99 for two with lids, from NinjaChecked 6 October 2026
Time per spinAbout 2–2.5 minutesExpert Reviews
Noise86 dB at 1 m (Expert Reviews) · 88.4 dB peak, sorbet (TechRadar)Two independent measurements; Ninja publishes none
Running costAbout 0.9p per spin, about 1.2p with a re-spinOur sum: 800 W at the 26.32p/kWh Ofgem cap; excludes the freezer
Dimensions40.5 × 16.5 × 27 cm (H × W × D)Ninja, Lakeland and Expert Reviews agree
Weight6.4 kgNinja
CleaningTubs, lids and paddle are top-rack dishwasher safeNinja; Expert Reviews says the blade detaches easily
Guarantee2 years on registration (Ninja) · within 28 days of purchase (Marks Electrical) · “1 year plus 1 year” (Euronics) · 3 years (Lakeland, now discontinued there)Register it — see below
UK price£146.99 at Marks Electrical (was £199.99) · £179.99 at Euronics · £189.99 for the NC300UKCP at Ninja (RRP £209.99)Checked 6 October 2026

Expert Reviews

Editorial test Danielle Amato, 15 June 2022, rated “Recommended” · expertreviews.co.uk · measured noise, and the only UK test with a time per batch

The Expert Reviews test is the most useful single read because it puts numbers on the things that decide the purchase. It times each programme at two to two-and-a-half minutes, measures 86 dB from a metre away during an ice cream cycle, and lists the machine as quick and easy to use, with dairy-free and vegan recipes handled well. Against it: expensive for what it does, noisy, bulky at 16.5 × 27 × 40.5 cm, and you need some trial and error to get recipes right. It also flags a freezer-space detail that buyers miss — the base cannot be processed if it has frozen above the max fill line, so tubs have to sit level.

TechRadar’s Carrie-Ann Skinner, testing in December 2021, backs it up. She recorded a maximum of 88.4 dB on sorbet — “the equivalent of using a vacuum cleaner” — and lists “noisy in use”, “can only make small quantities” and “base mix must be frozen completely flat” as the cons, against “creates creamy smooth desserts” and “impressive results when making dairy-free ice cream”. Both are older tests of the same NC300 design; the measurements still apply because the motor has not changed.

Watch: Before You Buy a Ninja Creami, Watch This

Channel: Channel not named in the search listing.

A buyer’s-eye look at the trade-offs the editorial tests raise. Likely a US channel showing the US-spec machine; the design is the same.

Watch on YouTube ↗

r/ninjacreami

Community Owners’ forum on Reddit — 50,000 members in its own milestone post of 2 October 2024; a third-party tracker now lists 191,000 · gummysearch.com · where the re-spin know-how comes from

A forum this size tells you something on its own: people keep using the machine long after the novelty wears off. The milestone thread is dominated by owners making lactose-free and high-protein desserts — one calls it “so much cheaper (and fun!)” than buying in — and enjoying the customisation. The most-used post tags are recipe inspiration, recipe questions and machine troubleshooting, and the troubleshooting includes at least one owner whose blade cut into the tub on the very first pint.

The lesson owners learn fastest is the re-spin, and “icy” is one of the forum’s most common words. Lower-fat and protein bases often come out powdery or crumbly on the first spin. Tasting Table’s October 2025 guide gives the standard fix — add a little more liquid and press Re-spin once or twice until it is spoonable — and suggests switching to the Light Ice Cream programme if a recipe always needs repeated re-spins. Budget the extra minute and the extra noise into your expectations.

Watch: A Very Honest Ninja CREAMi Ice Cream Maker Review - 2 Years Later

Channel: Channel not named in the search listing.

The long-term owner view that matches the forum: what you still use after two years. Probably the US-spec model.

Watch on YouTube ↗

Marks Electrical buyers

Retailer ratings 4.7/5 from 146 reviews on the NC300UK listing, checked 6 October 2026 · markselectrical.co.uk · a big sample, but on a page that sells it

A 4.7 average across 146 reviews is a strong result for an appliance this divisive on noise, and it tells you that people who bought one knowing the trade-offs are mostly happy. Treat it as owner satisfaction, not testing — and remember this is the shop’s own review block. Ninja’s pages show a five-star badge with no sample size, which we have not counted as evidence.

The listing is also where the practical details surface: it is in stock at £146.99 (from £199.99), includes three BPA-free tubs with lids, and Marks Electrical states the 2-year parts-and-labour guarantee is subject to registration within 28 days. That last point is the one to act on the day it arrives. A cautionary note from elsewhere: Tasting Table’s September 2026 round-up reports broken blades and motor failures repeating across platforms, which is exactly when that registration matters.

Watch: Ninja Creami Ice Cream Maker - Unboxing and First Try

Channel: Channel not named in the search listing.

What comes out of the box and what a first, unpractised batch looks like — useful for checking the tub count and the outer bowl and lid.

Watch on YouTube ↗

Strengths and weak points

What holds up

  • Texture: smooth, scoopable results that testers and owners agree on, including dairy-free.
  • Two to two-and-a-half minutes per tub once the base is frozen.
  • Works from almost anything you can freeze — protein shakes, fruit, yoghurt.
  • Tubs, lids and paddle go in the dishwasher; the blade detaches easily.
  • Cheap to run: around a penny of electricity a tub (our sum).
  • Spare tubs are cheap at £16.99 a pair, so you can keep a rota in the freezer.

What people complain about

  • Every batch needs a 24-hour freeze, flat and below the max line.
  • Loud: 86–88.4 dB in two separate tests.
  • Small batches — one tub of roughly half a litre at a time.
  • First spins are often powdery; re-spinning with a little extra liquid is routine.
  • Tall and bulky at 40.5 cm, so check the space under your wall cupboards.
  • Reports of broken blades and motor failures; register for the guarantee promptly.

Who it actually suits

Buy it if you want ice cream, sorbet or protein desserts made to your own recipe, you have freezer room for two or three flat tubs, and you are happy to plan a day ahead. At £146.99–£189.99 it sits alongside other Ninja kitchen kit such as the Ninja Foodi AF400UK air fryer and the Ninja Blast portable blender — the Blast is the better buy if smoothies are all you really want.

Look elsewhere if you want a family-sized batch or ice cream on the same afternoon, if your freezer is a small under-counter drawer, or if a vacuum-cleaner level of noise for two minutes would bother your household. If you bake as much as you freeze, a stand mixer such as the KitchenAid Artisan does more jobs. If you want bigger tubs and slushies, compare the newer Creami Deluxe NC501UK.

What we could not check

  • The videos. All three were confirmed by search listing, not by opening them — YouTube does not load from our research setup. None of the listings named the channel, and all three are probably US-spec machines.
  • Tub footprint in the freezer. Neither Ninja nor any retailer publishes the tub’s outer dimensions, so measure a drawer against one before you buy a rota of spares.
  • Tub capacity. Ninja’s UK page says 500 ml; Euronics and TechRadar say 473 ml. We print both.
  • Tubs in the box. Ninja’s NC300UK page says two; every retailer and both reviews say three. Check before ordering.
  • The guarantee. Four retailers state it four ways. Ninja’s own two years on registration is the baseline we would rely on.
  • Real power draw. Our running cost assumes the full 800 W for the whole spin; real draw is probably lower. It ignores the freezer’s own cost.
  • Deluxe pricing. Ninja’s NC501UK page showed £153.89 from £259.99 when we fetched it, but £218.99 from £249.99 in a search listing the same day. Check it live.
  • Forum size. The 191,000 member figure is from a third-party tracker, not Reddit; the 50,000 figure is the forum’s own, from October 2024.
  • Which? We found no public Which? figure to quote.

Sources last checked 6 October 2026. Prices, tub counts and guarantee terms change — check them against the listing in front of you before ordering.