Ohme Home Pro Review: The Screen-Equipped Smart Charger Built Around Octopus
A compact 7.4 kW tethered charger with its own colour screen, a 4G SIM instead of Wi-Fi and a built-in PEN fault device that does away with the earth rod. It is from £999 fitted through Ohme. Whether it is a good buy depends less on the box than on your tariff, your phone signal and who fits it.
Where the reviews line up
We built this from three very different places: TechRadar, whose editor had one fitted at home and charged on Intelligent Octopus Go; Smart Home Charge, a nationwide installer that sells and fits the Home Pro; and Trustpilot, where Ohme has 18,639 reviews. They agree on more than they disagree.
Three things come up everywhere. It is easy to live with: the app lets you set how much charge you want and when you need it by, and the screen on the unit lets you do the same without your phone. The tariff link is the whole point: TechRadar's editor says his cost to charge fell from about £8 to about £1.50 on Intelligent Octopus Go, and also says plainly that without a supported tariff the savings are much smaller. Installation quality varies with the installer, not the charger: TechRadar's fit took about an hour, while Trustpilot reviewers report both tidy, punctual engineers and the odd poorly finished job.
Two honest caveats. It connects over 4G, not your Wi-Fi, so a home in a mobile blackspot is a poor fit, as the Electrifying.com review also warns. And tariff support changes: since 22 May 2025, OVO has not let new Charge Anytime customers sign up through an Ohme charger, though existing customers are unaffected.
The buying decision is mostly about the tariff. If you are on, or willing to move to, an Octopus intelligent tariff and you get a decent mobile signal on your drive, this is one of the simplest smart chargers to own. If you want to plug in two different cars, or your supplier does not support Ohme, look at the alternatives first.
The three reviews this summary is built from
- TechRadarEditorial test, April 2025. Fitted at the reviewer's home and used on Intelligent Octopus Go.
- Smart Home ChargeInstaller that sells and fits it. Updated 21 August 2026; quotes 4.79/5 from 883 reviews on its page.
- Trustpilot4.5/5 TrustScore from 18,639 reviews of Ohme as a company, about 10,132 in the last year, checked 12 October 2026.
Before the review: what “from £999” covers
Ohme's £999 is the charger plus a standard installation, and Ohme says the final cost is set after its online home survey. Long cable runs, groundwork or a consumer unit upgrade cost extra. The charger alone sells for roughly £500 to £600 online, so buying it on its own only saves money if you already have an installer lined up. Checkatrade's EV charger shop says fitted chargers generally run from around £1,000 to £3,500 depending on the model and the setup.
Specification at a glance
| Spec | Figure | Confidence |
|---|---|---|
| Power | 7.4 kW / 32 A, single-phase, 230 V AC | Ohme shop page; Click4Electrics data |
| Cable | Tethered Type 2, 5 m as standard; 8 m upgrade optional | Ohme. Smart Home Charge prices the 8 m upgrade at £95 |
| Display and control | Built-in LCD screen, buttons on the unit, smartphone app; five-colour LED strip | Ohme; Click4Electrics |
| Connectivity | 4G multi-network SIM. No Wi-Fi needed | Ohme |
| Earthing | Built-in open-PEN fault detector, so no earth rod needed | Click4Electrics data; Smart Home Charge (installer) |
| Earth leakage | Type A 30 mA RCD with integral 6 mA DC detection; overcurrent protection fitted separately | Click4Electrics data |
| Smart features | Tariff integration, solar charging (Solar Boost), home power balancing via CT clamp, over-the-air updates, price cap setting | Ohme; Click4Electrics |
| Tariffs | Intelligent Octopus Go and Octopus Agile named by the installer. No new OVO Charge Anytime sign-ups through Ohme since 22 May 2025 | Smart Home Charge; OVO community forum |
| Dimensions and weight | 170 × 200 × 100 mm (H × W × D), 4 kg | Ohme shop page |
| Weather rating | IP55 | Ohme shop page |
| Compliance | OZEV EVHS and WCS approved, UKCA marked, UK smart charging regulations | Ohme shop page |
| Warranty | 3 years as standard | Ohme; Ecowizard repeats it |
| Fitted price | From £999 with standard installation (Ohme). Smart Home Charge: £935 in its article text, £982.50 in its product box | Checked 12 October 2026. Final price follows a survey |
| Charger-only price | £532 at Ecowizard (in stock); £538.80 to £612 at Smart Home Charge; “from £499” in Electrifying.com's October 2025 review | Checked 12 October 2026, except the Electrifying figure |
| Grant | Up to £500 (75% of cost) for flat owners and renters with private off-street parking. Not for people who own a house | GOV.UK grant listing; funded to 31 March 2027 |
TechRadar
Who they are: Matt Hanson is TechRadar’s Managing Editor for Core Tech, with the site since 2014 and almost 15 years in technology journalism, according to his TechRadar profile. His specialisms are laptops, PCs, software and mobile devices rather than cars, so his test is worth weighting on the app and day-to-day use, not as an electrical assessment.
This is a living-with-it review rather than a lab test. The charger was booked through Currys at £999 including standard installation, and a Plug In Stations installer fitted it about two weeks later in roughly an hour. Hanson calls the installer excellent. He sets the amount of charge he wants and a ready-by time, usually 8am, and lets the charger and Octopus decide when to draw power. His charging cost fell from about £8 to about £1.50 a session.
He rates the screen as the reason to choose the Home Pro over Ohme's cheaper ePod, and finds the tethered cable much more convenient than getting a cable out every time. His complaints are specific. The app kept warning him it would not reach his target, which he puts down to his car not being fully supported. The best feature depends on your energy supplier. He was also worried about the 4G connection being free for only three years, though Ohme later told TechRadar it has no plans to charge for it. His verdict: very useful if you have a compatible car, off-street parking and a supported tariff, and not for everyone otherwise.
Watch: Ohme Home Pro Review - New Level Of Smart EV Charger?
A video review of the same charger. It is not by TechRadar, but it covers the same app and screen in use.
Watch on YouTube ↗ Independent YouTube video — not made by or for Shopbam.Smart Home Charge
Who they are: We could not find a published profile for Danny Morgan; the review was chosen because Smart Home Charge, a trading name of Response EPR Ltd, describes itself as a nationwide installer of home chargepoints, so it writes from fitting the unit, not just reading the spec.
An installer sells what it reviews, so read this for the fitting detail. Here it is useful. The review says the built-in open-PEN fault device does away with the earth rod during installation, which it says installers are pleased about. An earth rod means more digging, more time and more cost, so that is a real saving on many jobs. It also says the unit is sealed at the factory, so it is less likely to be damaged in transit, and that the cable is the same solid 5 m lead as the original Ohme Home, with an 8 m option for £95.
On tariffs it names Intelligent Octopus Go and Octopus Agile and says Intelligent Octopus Go works with the Home Pro even if your car is not on Octopus's own compatible list. Its marked-down point is that Ohme no longer supports OVO Charge Anytime as of early 2025. OVO's own forum gives the date as 22 May 2025 and says the change only affects new sign-ups. It uses a SIM card rather than Wi-Fi, scores reliability and customer service at 4/5 each, and lists the looks and the OVO gap as its two cons. Its own prices disagree: the article says from £935 installed or £612 for the unit, while the product box on the same page says £982.50 and £538.80. We print all four because we cannot tell which is current.
Watch: Ohme - How to install an Ohme Home Pro Charger
An installation walkthrough. The title suggests it comes from Ohme, but the listing did not name the channel, so treat it as a likely manufacturer guide. Watch it to see what the job involves, not to fit one yourself.
Watch on YouTube ↗ Independent YouTube video — not made by or for Shopbam.Trustpilot
Who they are: Trustpilot is an open review platform where anyone can review a business about a genuine experience, invited or unprompted; it screens reviews automatically, removed 7.8 million fakes in 2025 and is funded by business subscriptions, so read it for service, not products.
These are reviews of Ohme as a company. Most describe the install and the support rather than the charger, and none we read named the Home Pro specifically. Ohme invites customers to review, and we did not see “Verified” labels on the reviews shown, so these are customers of Ohme as a seller and installer, not purchase-checked reviews of this model. With that said, the volume is large and the pattern is consistent.
The praise is about the people: engineers described as punctual, polite and tidy, quick online booking, an app people find easy, and support replies that come quickly. One reviewer in late August 2026 credited a named support agent with a prompt answer after power interruptions. The complaints are the familiar ones for a company this size: long phone waits, slow communication and difficulty getting timely help when the equipment throws an error. A two-star review from 28 August 2026 reported a front cover that did not sit flush on one side after installation and a broken screw. That fits what TechRadar found: the charger is consistent, and the installation depends on who turns up.
Watch: OHME Home Pro charger installed review
An owner-style look at the charger once it is on the wall. It is the closest match to what Trustpilot reviewers describe.
Watch on YouTube ↗ Independent YouTube video — not made by or for Shopbam.What owners report on the forums
Two forum threads show the most common problem: a Home Pro charging at about half speed. On SEATCUPRA.NET, a CUPRA Born owner whose Home Pro would only charge at about 3.8 kW found, in September 2025, that the installer had put the CT clamp in the wrong place, so the charger thought the house was near its limit and held back. Ohme sent a replacement clamp. Separately, Ohme's own support page describes a firmware version, v2.62, that capped the Home Pro at 16 A, or 3.5 kW. The workaround was to unplug the car, switch the charger off at its breaker for two minutes and request an update. That page dates from May 2024. If yours charges slowly, check the firmware number on the screen and the clamp position before blaming the car.
Running cost, roughly
Our sum, not a source's: at the Ofgem cap rate of 26.32p/kWh for October 2026, an hour at the full 7.4 kW costs about £1.95, and putting 40 kWh into a car costs about £10.53 before charging losses. A smart tariff's overnight rate is where the Home Pro earns its keep. Check your own supplier's current off-peak rate, because we have not quoted one here.
Strengths and weak points
What holds up
- A colour screen and buttons on the unit, so you can change a charge without the app.
- Built-in open-PEN protection means no earth rod on most installs.
- Tight Octopus integration. TechRadar's cost per charge fell from about £8 to £1.50.
- 4G SIM, so no fiddling with home Wi-Fi or a router in the garage.
- Compact at 170 × 200 mm, with a 5 m tethered cable and an 8 m option.
- Solar Boost and home power balancing are built in, and the warranty is three years.
What people complain about
- The savings depend on a supported tariff, and OVO's Charge Anytime no longer onboards through Ohme.
- 4G only, so it is a poor choice in a mobile blackspot.
- The app warns of missed targets when the car is not fully supported.
- Slow charging traced to a misplaced CT clamp, and a past firmware cap of 3.5 kW.
- Long phone waits and slow replies in some Trustpilot reviews, and installation finish varies.
- A tethered cable has to hang somewhere, and Electrifying.com notes it is rarely pretty. No multi-user support.
Who it actually suits
Buy it if you have a drive or private parking, a decent mobile signal outside, one main car and an Octopus intelligent tariff or a plan to move to one. The screen and the tethered cable make it nicer to use every day than the cheaper ePod, and the PEN device usually keeps the installation simpler.
Look elsewhere if you are staying with a supplier that does not work with Ohme, if your phone struggles on the drive, if you want an untethered socket so the wall stays tidy (that is the ePod, from £949 fitted), or if two households or cars need separate accounts. If you rent or own a flat with private parking, check the £500 government grant with your installer before anything is fitted, because it cannot be claimed afterwards.
What we could not check
- The videos. All three were confirmed by search listing, not by opening them, because YouTube does not load from our research setup. None of the three listings named the channel.
- Which price is current at Smart Home Charge. The same page shows £935 and £982.50 fitted, and £612 and £538.80 for the unit.
- What Ohme's standard installation includes, such as the cable run length and what counts as extra. Ohme's support page points to a separate article we did not read.
- Which installer you get. Ohme passes jobs to installation partners, and Checkatrade's page names two different partners for the same product.
- Who the Smart Home Charge 4.79/5 from 883 reviews is for: the installer, Ohme installs, or the charger. The page does not say.
- The Trustpilot star breakdown. The page showed no percentages, and the reviews we read were about Ohme as a company, not the Home Pro specifically.
- Which? testing. We found no public Which? result for this charger.
- Reddit owner threads. Our searches returned no r/electricvehiclesUK thread we could read, and we found no Speak EV thread on the Home Pro.
- Whether the v2.62 firmware cap is fully fixed. Ohme's page offers a workaround and dates from May 2024.
- The Currys listing. TechRadar cites Currys at £999 fitted. We did not open it, so we cannot name the seller or confirm the current price.
- Whether Ohme will charge for 4G later. We only have Ohme's statement to TechRadar that it has no plans to.
Sources last checked 12 October 2026. Tariff support and installation prices change often. Check both with Ohme and your supplier before you order.