Victoria Retail Park, Netherfield: Shops, Parking, Directions and Opening Times
A 17-unit retail park on the A612 four miles east of Nottingham, free to park in, with B&Q and an M&S Foodhall at the big end and no public toilets anywhere on the site. Its own web address, victoriaretailpark.co.uk, no longer serves a website — it bounces you to The Crown Estate's portfolio page. Here is what the landlord publishes, where its figures disagree with everybody else's, and the several fairly basic things nobody publishes at all.
Victoria Retail Park sits on the A612 Colwick Loop Road at Netherfield, on the eastern edge of the Nottingham urban area and about four miles from the city centre. It is a straightforward open retail park — a terrace of big boxes, a few pods round the edges, a flat car park in front and no roof over any of it. B&Q takes about 61,000 sq ft on its own. Seventeen units, free parking, and a Morrisons next door that is not part of it.
Start with the web address, because the obvious one has stopped being a website. Type victoriaretailpark.co.uk and you are redirected, with a 302, to retailparks.thecrownestate.co.uk/victoria-retail-park. The old standalone site was real — search engines still hold deep links to pages like /stores/cardzone/ — but it has been folded into the landlord's portfolio site, and that single page is now the whole of the park's official internet presence. There is no separate opening-hours, store, getting-here, parking or contact page. The useful consequence is that the operator cannot contradict itself, because it only speaks once; the awkward one is that everything has to be cross-checked against tenants instead — and when we did that, the times did not line up.
The owner is The Crown Estate and it has not sold this one. That matters because the Crown Estate has been selling retail parks — Morfa in Swansea and Bath Road in Slough have both gone — and Victoria is in neither disposal. We checked three ways in September 2026 and all three still say Crown Estate. It bought the park in September 2010 for £56.87m, and unusually for a deal of that age the price, the date, the seller and the yield are all on the record.
What follows draws on the landlord's page, the agents' scheme records, an AccessAble audit, an architect's project page, a 2016 letting brochure, Gedling Borough Council's planning reports and heritage pages, and the local news site Gedling Eye. Where sources give different numbers we print both and say who published each. Where nobody publishes something — and at Victoria that includes the year it opened — we say so.
These deals demonstrate the enhanced leisure offering we are creating at Victoria Retail Park and our ability to attract leading names to the site is testament to our long-term strategy for the park. Restaurant brands and coffee operators are recognised footfall drivers and we are confident these will help provide a stronger, more rounded tenant mix.
The essentials
| Detail | Victoria Retail Park |
|---|---|
| What it is | An open retail park of 17 units on the A612 four miles east of Nottingham city centre, anchored by B&Q and an M&S Foodhall. The Morrisons next door, and the Nando's and Starbucks drive-thru built on part of its car park, are not part of it. |
| Address | Victoria Retail Park, Colwick Loop Road, Nottingham NG4 2PE The council's planning papers, Next and B&Q use a different version: Victoria Park Way, Netherfield, NG4 2PA. Both are genuine, for the same site. |
| Satnav postcode | NG4 2PE NG4 2PA also works. |
| Opened | Not published No opening year exists anywhere we could reach. The earliest hard planning reference is June 2001, and a 2002 application refurbishes an already-existing terrace, so it predates 2001. |
| Size | About 201,500 sq ft Four figures exist: 180,000 sq ft with ten units at the 2010 sale; 201,500 sq ft in 2013 and in a 2016 letting brochure; 205,000 sq ft on Completely Retail today; and "approximately 20,000 sq m gross" — about 215,000 sq ft — in a January 2025 planning statement written for the owner. |
| Number of stores | 17, counted on the landlord's directory on 12 September 2026 Completely Retail and the 2025 planning statement agree on 17 units. UK Malls says 18, but its list still carries Argos, Costa and Carpetright. Unit 5B, the old Argos box at 17,013 sq ft, is the advertised vacancy. |
| Parking | Free, 600 spaces, no time limit published The landlord's wording is that you "can spend all day". No car park operator, ANPR contractor or enforcement arrangement is named by anyone. |
| Blue Badge spaces | 36 per the landlord; "10+" per AccessAble AccessAble measures the bays at 250cm by 480cm with a 120cm marked zone. "10+" does not contradict 36, but nor does it confirm it. |
| Height restriction | None AccessAble states it directly: "The car park does not have a height restriction barrier." A rare positive confirmation — most parks publish nothing at all. |
| EV charging | Pod Point, near Subway, per the landlord Nothing beyond that sentence can be verified. Pod Point's own page for this site now redirects to the rebranded Pod home page, taking the device count, connectors, speeds and tariff with it. |
| Public toilets | None on the park AccessAble is explicit that public toilets are unavailable and that toilets, accessible ones included, exist only inside some units — it names M&S Simply Food. No Changing Places is recorded. |
| Owner | The Crown Estate Bought in September 2010 for £56.87m from HSBC Specialist Investments, at a 5.45% net initial yield. Held in right of the Crown with no special-purpose company, so there is no Companies House chain to trace. |
| Managed by / Letting agents | The Crown Estate is its own asset manager; letting agents Park Place Retail and Morgan Williams No current park manager is named anywhere. Hayley Turley held the role in August 2018. |
| Footfall | 4.9 million visitors a year Completely Retail and the owner's portfolio listing both carry that in 2026. A 2016 letting brochure said 3.1 million a year — ten years apart and not necessarily on the same basis. |
| Website | retailparks.thecrownestate.co.uk/victoria-retail-park victoriaretailpark.co.uk still resolves but 302s here and serves nothing of its own. |
| Phone | Not published Not by the landlord, the agents or any directory. Tenant numbers exist — B&Q is 0115 987 4833 — but a park number does not. |
Opening times
| Day | Hours |
|---|---|
| Monday to Thursday | 6.30am – 11pm the landlord's own figure, and we think it is a site range rather than a shopping range — see the note below |
| Friday and Saturday | 7am – 8pm shorter than Monday to Thursday, which is the wrong way round and is not explained by anybody |
| Sunday | 9am – 5pm |
| Bank holidays and Christmas | Not published no bank holiday, Christmas, Boxing Day, New Year or Easter times are published for this park by anyone |
| Next (Unit 2) | Mon–Fri 9am – 8pm, Sat 9am – 7pm, Sun 10am – 4.30pm next.co.uk store page; browsing only for the first 30 minutes on Sundays and bank holidays |
| B&Q | Mon–Sat 7am – 8pm, Sun 10am – 4pm diy.com store page |
Checked on 12 September 2026. The landlord publishes its hours exactly once, on the single page it gives this park: "Monday - Thursday: 6:30am - 11pm / Friday - Saturday: 7am –8pm / Sunday: 9am - 5pm", followed by "Individual store opening times will vary."
That table is the wrong shape and we are not going to quietly fix it. As published, the park is open sixteen and a half hours from Monday to Thursday and thirteen on a Friday and a Saturday — a retail park that shuts four hours earlier on a Friday night than on a Tuesday night. Nobody publishes an explanation. Our reading is that it is a whole-site range driven by whichever tenants open earliest and close latest, not a shopping time, so treat the 11pm as belonging to a drive-thru rather than a shop — but that is our inference, not the landlord's statement. UK Malls reproduces the identical table, which is not an independent check.
Plan around the tenant rows instead — neither Next's nor B&Q's own store page matches the park table, and between them the park is fullest from roughly 9am to 8pm on a weekday. Four tenants could not be checked at all: the Marks and Spencer, McDonald's, Halfords and B&M store pages all served navigation menus and no store data, and Boots returned a flat 403. So the hours for the M&S Foodhall — the store most people time their trip around — are not on this page, because we could not read them from a source we trust.
Getting there
By road
Use NG4 2PE, or NG4 2PA. The park is on the A612 Colwick Loop Road, which the landlord describes as four miles east of Nottingham city centre. No motorway junction is published by the operator and we are not going to invent one. The A612 is the road you follow, with the Morrisons roundabout as the practical landmark.
Parking
Free, 600 spaces, and no height barrier. The landlord's wording is that "Parking is free, so you can spend all day at Victoria Retail Park and with 600 spaces, you'll never have to worry about finding somewhere to park." No time limit is stated anywhere and no parking operator or ANPR contractor is named — which cuts both ways, because nobody has published what the rules are either. AccessAble confirms no charges and no height restriction barrier, so a van or a roof box is fine, and the route to the shops is accessible to a wheelchair user unaided with no road to cross. No coach parking or taxi rank is published.
By train — read this before you rely on it
The landlord says the park is "only a 15-minute walk from Carlton and Netherfield train stations". The walk is fair enough; the trains are the problem. On Trainline's own station page, Netherfield has seven trains calling on a weekday — three towards Nottingham, four towards Skegness — and no step-free access, no ticket office and no toilets. A seven-train day will not get most people to a shop and back.
Carlton station we could not check — the page we needed timed out — so we are not going to characterise its service either way. If you are coming by rail, check the timetable for your day rather than letting the fifteen-minute walk imply a usable service.
By bus
This is the better public transport answer, and there are bike racks on site too — the landlord puts the park at a 27-minute cycle from the city centre. It names Nottingham City Transport's Lilac Line 24 and Red Line 50. NCT's own service page describes the 24 as "Victoria Retail Park to City via Carlton Hill", with the park stop named "Victoria Pk, Morrisons" — so the bus terminates at the park rather than passing near it. It began as a new direct link from Carlton on 28 January 2024, every 30 minutes on weekdays and Saturdays during the day. We could not independently confirm the Red 50, so that one is the landlord's word.
Accessibility
The park is AccessAble audited, and that audit is the most useful document anyone has published about this site: no parking charges, no height barrier, Blue Badge bays measured at 250cm by 480cm with a 120cm marked zone, tarmac, and a step-free route to the units. It also records that there are no public toilets on the park — see below.
The Crown Estate's own accessibility page carries nothing specific to Victoria — as published, its opening sentence still reads "We want everyone to enjoy a great day out at Aintree Shopping Park without difficulty", boilerplate nobody swapped per park. No Shopmobility, wheelchair hire or scooter hire is published for Victoria by anyone.
The shops
The landlord's directory listed 17 names on 12 September 2026: B&M, B&Q, Boots, Cardzone, Grape Tree, Greggs, Halfords, Hotel Chocolat, JD Sports, M&S Foodhall, McDonald's, Next, Oak Furnitureland, Pets at Home, Subway, TK Maxx and Vets4Pets. Completely Retail and the owner's January 2025 planning statement both say 17 units, so the count is not in dispute.
The big boxes
From Completely Retail's unit schedule: B&Q at 60,943 sq ft — nearly a third of the park on its own — Next at 14,311, Pets at Home 11,131, JD Sports 7,522, Boots 7,511.
What has arrived
- JD Sports, autumn 2018, into Oak Furniture Land's former unit next to Pets at Home, Oak Furniture Land having moved into a larger one.
- Hotel Chocolat, July 2024. The brand announced it itself: "Our brand-new Nottingham Victoria store is now open!"
- Cardzone — the local paper reported it open, but that report now 404s and the date is unrecoverable. B&M, Grape Tree, Greggs, Subway and Vets4Pets have no published arrival date either.
The store nobody ever named
In March 2024, Montagu Evans applied to the council for The Crown Estate to change the use of Unit R2 — Frankie & Benny's old pod, empty since 2020 — from restaurant to retail use, for an occupier employing six full-time and nine part-time staff. It did not say who, and the name was never published. Hotel Chocolat opened on the park a few months later. Nobody has connected those two facts in print, so neither will we.
What has gone
Victoria has lost a striking number of names, and the record on them is uneven. Two have proper dates: Frankie & Benny's closed in 2020 and Costa closed in 2021, the latter confirmed in the owner's January 2025 planning statement. The rest are absences rather than reported closures, and we are not going to date them: Argos, whose old Unit 5B, 17,013 sq ft, is the park's advertised vacancy today; Tesco Home, certificated in September 2005 and simply gone; DW Sports, a 45,350 sq ft unit over two floors marketed in 2016 at offers over £9m; Focus DIY, built over under a December 2008 permission; and Carphone Warehouse and Carpetright, which survive only on stale third-party listings. Not one of those five was ever announced as a closure.
And one recent, dated loss that is not a shop. The M&S café closed on Saturday 25 October 2025, one of eleven cafés Marks and Spencer shut inside smaller food shops under a £300m store-rotation programme affecting about 4% of its 316 food shops. The M&S Foodhall itself stays open — it is the café that went.
What is next door and is not part of it
The Morrisons superstore is not in the retail park — it adjoins on its own land, which is why the bus stop is called "Victoria Pk, Morrisons". The Nando's and Starbucks drive-thru were built on land "previously used as an area for car parking by Morrison's", permitted in July 2019 with 23 spaces of their own. Neither is in The Crown Estate's directory and neither belongs in the park's 17 units. A Lidl, a large Sainsbury's, a KFC and a BCA auction site are nearby and all separate.
Useful to know
Plan around the toilets
This is the one piece of advice that changes a trip here. There are no public toilets on the park. The only toilets, accessible ones included, are inside individual shops — AccessAble names Marks and Spencer Simply Food — and no Changing Places is recorded. With small children, or if you need an accessible toilet, work out which shop you are relying on before you set off, and remember it closes when that shop does. The landlord does publish free Wi-Fi across the park and a click-and-collect service.
Things nobody publishes
We could find no confirmation of a Shopmobility scheme, wheelchair or scooter hire, lockers, lost property, quiet hours, a prayer room, baby changing, a gift card, coach parking, a taxi rank, cash machines or any dogs policy. That does not mean none of these exist — only that nobody publishes them. And there is no telephone number for the park, so there is nobody to ring and ask.
The name, and a 2005 complaint about it
Gedling Borough Council's 2005 draft action plan for Netherfield recorded what occupiers had found out for themselves: "the name Victoria Retail Park doesn't convey a geographical location in Nottingham." Twenty years on that is still live — Nottingham also has a Victoria Centre, a large enclosed shopping centre in the middle of the city, four miles away. If someone says meet them "at Victoria", establish which one.
How it got here
We could not find an opening year for Victoria Retail Park, and we looked properly. Nothing from the landlord, the council, the architect, the agents, the trade press or the local news site gives one. The earliest hard planning reference is a certificate of lawfulness issued for Next on 12 June 2001, and a 2002 application describes refurbishing an already-existing "main terrace" — so the park predates 2001. Inventing a year would be worse than saying so.
What the site used to be
The ground has a far better documented history than the shops on it. Gedling Borough Council's own heritage material puts it plainly: "Once a thriving railway town, Netherfield was home to the largest freight concentration yard in Europe, built by the Great Northern Railway in 1875." The yard sent Nottinghamshire and Derbyshire coal to London. And then, from the same page: "Today, the site of the old railway is occupied by the Victoria Retail Park."
The town grew out of the railway and then outlived it. The Nether Field was common pasture, enclosed in 1792; the Grantham to Nottingham railway opened in 1850; the Great Northern built its sheds and sidings in 1875 and terraces for the men who worked them. The population went from 67 in 1871 to 4,646 in 1901, and Netherfield became a township in 1885. Mills followed, and the textile women known locally as "Bourne's Angels". The marshalling yard closed in 1970, beaten by road haulage, and the major factories had all shut by 1985. The industrial past is still in the paperwork: Gedling's 2011 committee report lists "Colwick Railway Sidings" as the former use creating contamination concerns on the site.
How the park got its present shape
The planning record traces the modern park unit by unit. June 2001: a certificate of lawfulness for Next. February 2003: "part demolition, redevelopment and refurbishment of the main terrace for retail (non-food) purposes, including garden centre and builder's yard for B&Q". September 2005: a certificate for Tesco Home. July 2007: two more retail warehouse units. December 2008: Halfords extended and subdivided, and a new unit on the former Focus DIY garden centre. Then, in November 2011, the change that shaped the park's edges — permission to demolish an existing restaurant and put up three new buildings for restaurant and café use plus a relocated 325 sq m McDonald's, under a firm condition: "The buildings hereby approved shall only be used for A3 Uses and for no other purpose", imposed to protect the nearby town centres. That condition matters later.
The lettings that filled those pods were announced in June 2013, with the money attached: Frankie and Benny's took a 4,000 sq ft pod on a 25-year lease, Costa 1,500 sq ft at £30 per sq ft on a ten-year lease, and McDonald's 3,560 sq ft at £27.50 per sq ft on a twenty-year lease. The architect, Mountford Pigott, puts the whole asset-management programme at £7m, covering those restaurant units, new landscaping and a 2,800 sq m extension reconfigured around an M&S.
Within a decade, two of those three tenants had gone. Frankie & Benny's closed in 2020 and Costa in 2021, and in January 2025 The Crown Estate had to apply to lift the 2011 restaurant-only condition on Costa's 139 sq m Unit R3 so it could be let to a shop. Twelve years is not a long life for a 25-year lease.
Ownership
The Crown Estate bought Victoria Retail Park in September 2010 for £56.87m from HSBC Specialist Investments, out of the HSBC European Active Real Estate Fund, at a 5.45% net initial yield. At that date the park was described as 180,000 sq ft comprising ten retail units. HSBC's fund had bought it only in July 2009 — a fourteen-month hold, which its director Neville Paterson explained as a decision "to capitalise on the buoyant investment market for this kind of asset" once key tenants were secured. A separate trade report rounds the price to £57m and spells the seller "HSBC Special Investments"; we print the more precise figure and note the other.
The Crown Estate is a statutory corporation holding property in right of the Crown, so — unlike almost every other landlord on this site — there is no special-purpose company and no Companies House chain to trace.
It has not sold this one. The Crown Estate has been reducing its retail park holdings — Morfa in Swansea went to AshbyCapital and Bath Road in Slough to Royal London Asset Management — but Victoria is in neither disposal and no sale has been reported by anyone. Three current sources agree in September 2026: the landlord's own portfolio page, Completely Retail's scheme record naming The Crown Estate as both owner and asset manager, and its portfolio listing, which still shows Victoria among twelve Crown Estate schemes alongside Fosse Park.
Nearby, our other East Midlands pages are Riverside Retail Park in Nottingham itself, Giltbrook Shopping Park north-west of the city, and East Midlands Designer Outlet at South Normanton.
What we could not check
- No opening year for this retail park exists anywhere we could reach — not the landlord, the council, the architect, the agents or the local press. It predates June 2001, because a certificate of lawfulness was issued for Next then and a 2002 application refers to an already-existing terrace.
- The floor area differs four ways. 180,000 sq ft with ten units at the 2010 sale; 201,500 sq ft in 2013 and in a 2016 letting brochure; 205,000 sq ft on Completely Retail in 2026; and "approximately 20,000 sq m gross" — about 215,000 sq ft — in a January 2025 planning statement written for the owner. A 2,800 sq m extension explains part of it, not the spread.
- The published opening hours are internally odd and nobody explains them. As the landlord prints them, the park is open sixteen and a half hours Monday to Thursday and thirteen on Friday and Saturday. We think it is a whole-site range rather than a shopping range, but that is our inference. Use the tenant rows to plan.
- No bank holiday, Christmas, Boxing Day, New Year or Easter hours are published for this park by anyone. Nor are the M&S Foodhall, McDonald's, Halfords or B&M hours on this page: all four store pages served navigation menus and no store data, and Boots returned a 403.
- Blue Badge bays differ. The landlord says 36; AccessAble's audit says "10+". Neither confirms the other. Nor does anyone publish a time limit, car park operator or ANPR contractor — parking is free and the landlord says you can stay all day, but the enforcement arrangement is unpublished.
- Electric vehicle charging cannot be verified beyond one sentence. The landlord says there is Pod Point charging near Subway; Pod Point's own page for this location now redirects to the rebranded Pod home page, so no device count, connector, speed or tariff can be confirmed. An aggregator quotes "from 45p/kWh"; we have not printed that as fact.
- No motorway junction appears on this page, deliberately. The operator publishes none; its own road wording is the A612 Colwick Loop Road, four miles east of Nottingham city centre. Note also two genuine addresses for the same park — Colwick Loop Road NG4 2PE from the landlord and agents, Victoria Park Way, Netherfield, NG4 2PA from the council, Next and B&Q.
- Carlton station could not be checked — the page we needed timed out. Netherfield station's seven weekday trains and lack of step-free access come from Trainline's own station page.
- The departures of Argos, Tesco Home, DW Sports, Carphone Warehouse and Carpetright are undated — absences from the current directory, not reported closures. Only Frankie & Benny's (2020), Costa (2021) and the M&S café (25 October 2025) have dates. The identity of the Unit R2 tenant approved in March 2024 was never published either.
- No telephone number for the park is published by anyone, so there is no number to ring to check any of the above, and no current park manager is named either — Hayley Turley held the role in August 2018 and nothing more recent exists. The Red 50 bus and Cardzone's opening date are also on the landlord's word alone or unrecoverable.
- We could not confirm a Shopmobility scheme, wheelchair or scooter hire, lockers, lost property, quiet hours, a prayer room, baby changing, a Changing Places toilet, a gift card, coach parking, a taxi rank, cash machines or a dogs policy. Absent from the landlord's one page is not the same as absent from the park.
- Morrisons, Nando's, Starbucks, Lidl, Sainsbury's, KFC and BCA are not part of Victoria Retail Park. Morrisons adjoins on its own land and the Nando's and Starbucks drive-thru sit on part of its car park. Do not count them in the 17 units or the floor area.